Who this policy applies to
This policy applies when you visit maneuvrez.com, send us an email, submit an enquiry, request an audit, book a consultation, or discuss a possible project with us. In this policy, "Maneuvrez", "we", "us", and "our" refer to the team operating the Maneuvrez website and providing Maneuvrez services.
Our website is designed mainly for businesses and professionals interested in SEO, website development, digital marketing, automation, and related technical services.
Information you choose to give us
When you use our contact form or speak with us directly, we may receive your name, email address, phone or WhatsApp number, company name, website address, service interest, budget range, project goals, and anything else you include in your message.
If we begin working together, we may also receive information needed to plan and deliver the project. This can include business contact details, account access provided for the work, project files, brand material, website data, analytics reports, invoices, payment records, and correspondence. We only ask for information that is reasonably connected to the enquiry or service.
Please do not send passwords, payment card details, medical information, identity documents, or other sensitive personal information through the public enquiry form. If secure access is needed for a project, we will agree on a safer way to share it.
Information collected when you visit the website
Like most websites, maneuvrez.com receives basic technical information when a page loads. This may include your IP address, browser type, device type, operating system, referring page, pages visited, approximate location, and the date and time of your visit. Server logs may also record requests made to the website and errors that occur.
We use this information to keep the website working, understand which pages are useful, find technical problems, measure performance, and protect the site from spam, abuse, and security threats.
How we use personal information
We use the information you provide to reply to you, understand what your business needs, recommend a suitable starting point, prepare a proposal or estimate, and continue discussions about a possible project. If you become a client, we use relevant information to deliver the agreed work, manage the relationship, provide support, issue invoices, maintain project records, and meet our contractual responsibilities.
We may also use information to improve our website and services, review the effectiveness of our content and marketing, maintain security, prevent fraud or misuse, resolve disputes, and comply with accounting, tax, legal, or regulatory requirements.
Submitting an enquiry does not automatically subscribe you to a marketing list. We may follow up about the enquiry you made, but we will not use your details for unrelated bulk marketing unless you have asked to receive it or the law otherwise allows us to contact you. You can ask us to stop at any time.
Our reasons for processing information
Depending on the situation and the law that applies, we process personal information because you have given us consent, because you asked us to take steps before entering into a contract, because the information is needed to perform a contract, because we have a legitimate business reason, or because we must meet a legal obligation.
Our legitimate business reasons may include responding to genuine enquiries, operating and improving the website, understanding how people use it, keeping appropriate business records, protecting our systems, and preventing misuse. We consider the effect on your privacy before relying on those interests.
Cookies and analytics
Cookies are small files or browser records used to help websites work and remember information. Maneuvrez may use essential cookies or local browser storage for functions such as saving your light, dark, or system theme preference. These functions do not exist to build an advertising profile.
We use Google Analytics 4 to understand how visitors find and use the website. Analytics information may include pages viewed, general location, device and browser details, referral source, and interactions with website features. We use Google Tag Manager to manage measurement tags placed on the website. Google may process technical identifiers and set or read cookies when these services are active. Analytics event data may be retained for up to 14 months, depending on the settings applied to our Analytics property.
You can block or delete cookies through your browser settings. Where the law requires permission before non-essential analytics or marketing technologies are used, we will ask for that permission. Refusing non-essential cookies should not prevent you from reading the website or sending an enquiry.
Services that help us run the website
The website is hosted using Vercel. Hosting providers may process IP addresses, request details, and server logs so that pages can be delivered securely and reliably. We also use service providers for website analytics, email, forms, business communication, project management, cloud storage, and security where needed.
These providers receive only the information needed for the service they perform. Their own privacy terms and security practices also apply. We may change providers as the business develops, but we will continue to choose services that are appropriate for the information involved.
When information may be shared
We do not sell or rent personal information. We may share information with trusted team members, contractors, and service providers when they need it to operate the website, respond to an enquiry, or complete an authorised project. People working on our behalf are expected to handle the information only for the relevant purpose and to protect it.
We may also disclose information to accountants, legal advisers, insurers, regulators, courts, law-enforcement bodies, or other authorities when we reasonably believe disclosure is required by law, necessary to protect legal rights, or needed to prevent fraud, abuse, or a serious security issue. If the business is reorganised, merged, or transferred, relevant records may be transferred as part of that transaction subject to appropriate safeguards.
International processing
Maneuvrez works with clients, team members, and technology providers in more than one country. Your information may therefore be stored or processed outside the country where you live. Privacy laws can differ between countries. Where the law requires additional safeguards for an international transfer, we will use an appropriate legal or contractual measure and limit the information shared to what is necessary.
How long we keep information
We keep enquiry records only while they remain useful for responding, following up, maintaining accurate business records, or dealing with a possible project. Enquiries that do not become active projects are normally kept for up to 24 months after the last meaningful contact, unless there is a clear reason to keep them for longer or you ask us to delete them sooner.
Client and transaction records may be kept throughout the working relationship and afterward for the period needed to meet contractual, accounting, tax, dispute-resolution, insurance, or legal requirements. Access credentials should be removed or returned when they are no longer needed for the work. Backup copies and security logs may remain for a limited period before being overwritten or securely deleted.
How we protect information
We use reasonable technical and organisational safeguards based on the nature of the information we hold. These may include access controls, secure connections, account protection, software updates, backups, limited staff access, and careful handling of project credentials.
No website, email service, or internet transmission is completely risk free. We cannot promise absolute security, but we take practical steps to reduce foreseeable risks and respond appropriately if we discover a security incident.
Your privacy choices and rights
Depending on where you live and which law applies, you may have the right to ask what personal information we hold about you, receive a copy, correct inaccurate details, request deletion, limit certain uses, object to processing, withdraw consent, or request a portable copy of information you provided. Some rights are subject to legal exceptions; for example, we may need to retain records required for tax, contractual, fraud-prevention, or legal purposes.
To make a request, email hello@maneuvrez.com and explain what you would like us to do. We may ask for enough information to confirm your identity and locate the relevant records. We will respond within the period required by the law that applies. If you are unhappy with our response, you may also contact the data protection authority responsible for your location.
Children's privacy
Our website and services are intended for businesses and adults. We do not knowingly ask children under 18 to provide personal information through the website. If you believe a child has submitted information to us, please contact us so we can review and remove it where appropriate.
Links to other websites
The Maneuvrez website may link to client websites, case-study sources, social networks, software platforms, or other external services. We do not control those websites or their privacy practices. A link from our site does not mean that this policy applies to the external service, so you should read its privacy information before providing personal data.
Changes to this policy
We may update this policy when our website, services, providers, or legal responsibilities change. The current version will always be published on this page with its effective date. If a change materially affects how we use information already provided to us, we will take reasonable steps to bring it to the attention of the people affected.
Contact Maneuvrez
If you have a question about this policy, want to exercise a privacy right, or believe your information has been handled incorrectly, contact us at hello@maneuvrez.com. Please use "Privacy Request" in the subject line so we can direct your message appropriately.
Business: Maneuvrez
Website: https://www.maneuvrez.com
Email: hello@maneuvrez.com